Return Policy

Your satisfaction is important to us.

At parismaisson.com, we want to ensure you are completely satisfied with your purchase. If you are not satisfied with a product, you can return it according to the following conditions.

Return period

You have the right to return your order within 30 days of receiving the goods .

To initiate a return, please contact our customer service at:

Email: info@parismaisson.com

Conditions for a return

In order for a return to be accepted, the item must:

• be unused and in perfect condition,

• are in their original packaging,

• all accessories and inserts included,

• be free of damage.

We reserve the right to refuse returns that do not meet these conditions.

Exceptions to the return policy

For hygiene reasons, the following products may be excluded from return:

• opened or used cosmetic products,

• used makeup brushes,

• personalized or custom-made items,

• Gift vouchers.

Please contact us if you have any questions about a specific product.

Return shipping costs

Unless the return is due to an error on our part or a damaged item, the customer bears the costs of the return shipment.

We recommend using an insured shipping service with tracking.

Damaged or defective items

If you have received a damaged or faulty item, please contact us within 48 hours of receiving your order.

Please send us:

• Your order number,

• a brief description of the problem,

• Meaningful photos of the article.

We will offer a suitable solution, such as a replacement, exchange or refund.

Refunds

After receiving and inspecting your return, we will inform you about the approval of your refund.

If the verification is successful, the refund will be issued via the originally used payment method.

Depending on the payment provider, processing may take up to 10 working days.

exchange

A direct exchange depends on the availability of the desired product.

Please contact our customer service if you would like to exchange an item.

contact

If you have any questions about our return policy, please feel free to contact us.

Company : Pieter’s eenmanszaak

Company number: 96782358

Adress: Zwaanstraat 54, 5038BZ Tilburg

Email: info@parismaisson.com

Website: www.parismaisson.com